1 reviews | Active since May 2023
Hellopeters reviewing processes and responses are misleading and dishonest
<div>After having written a review about hellopeter's Review and WinBig competition that is a **** to get people take credit and share their personal information not knowing if it will be sold to third party or not, I got a dishonest response. It read: "The business has rep**** privately, and only Thobeka M can view this message." The latter was accompanied by a hyperlinked: "Why do businesses and reviewers write private replies." in blue.
Clicking on the hyperlinked sentence, I was led to just simple information about what private replies are and who can write private replies, etc. (I have screenshot to prove all these responses). I believe this misleading response was done intentionally, to give an impression to the public that I got a response and something is done about my review, when nothing was actually done. I checked my emails and found nothing. The review was written on the 10th of August and the response was on the 11th of August. I searched on my emails and found zilch from hellopeter.
Yesterday, the 14th, I received an email with a subject line: "We'd love your feedback" so I rush to see. Only to find I am asked whether I would recommend hellopeter. Really now? Is that all? I go back to my review and I find yet another misleading message, the old one edited to "Hi Thobeka, thanks for your feedback - for further assistance and information, please drop an email to *** and our team will be happy to assist... Best." This time around, it has an option for me to respond.
Why ask me to drop your admin an email instead of responding here on your platform for everyone to read and understand you? You sent me emails too on the day you edited your response dated the 11 August 2024, why don't you send me an email instead, seeing that you do have my email address? In fact, I took the liberty to check everyone who wrote a bad review about hellopeter and noticed a similar trend. One such a complaint is Mash M's and many others (I have old screenshots and yesterday's screenshots of edited responses for others to prove it).
Hellopeter, own up and do the right thing! I bet you will sensor this response too, as Victor T, Sasha K and many others who caught you red handed and were brave to point you out did. You've changed your business model and it's not serving the purpose you pretend it does. Don't worry, well complain about you elsewhere (with proof), unless you admit, ask for an apology and change your ways. If you want to change your business model, don't do it under the old hellopeter banner as that is false pretext.
Looking forward to hearing from you.</div>
