CH
Cynthia H

1 reviews | Active since Aug 2015

24 Aug 2015, 10:08

Hellopeter supports bad hair days

Let's see if this is removed as well. <br> <br> It is clear that some people do not use Hellopeter for it's intended purpose, that is to name and shame suppliers that really deserve public mention for a serious complaint and are unwilling to admit and correct a mistake or problem. I believe Hellopeter should be a last resort and not the first angle of attack - one should always approach the supplier first, most problems are resolved this way. But, it is all just TOO easy to post on Hellopeter and wait for the miracle to happen.<br> <br> When it is clear that a person has a 'bad hair day' and submits complaints all in one day, in quick succession, those postings (complaints) should be removed to ensure that the integrity of Hellopeter is not dragged down with such persons!

0
Replies (1)
Hellopeter
Hellopeter's reply24 Aug 2015, 10:25
Official
Hello mammy123,

Thanks for sharing your concerns with us.
If a customer has several experiences (good or bad) from different suppliers, as long as the reports are legit, and relate to their customer service experience we have no problem with them being posted on the site.
However, if you feel that a report is false, located beneath every report is an 'inappropriate report' link. Please use this facility to bring the report to our attention. Regards, Linda

Best regards,