ST
Stephen T
1 reviews | Active since Jul 2022
26 Jul 2022, 12:49
Hellopeter supporting ******* business?
I was ******** out of R8999.00. Visited the company's address. The company does not exist and never did. Strange thing since they are verified by Hellopeter. How can you verify a business that does not exist? This problem was reported to Hellopeter at least 5 times by the lady I spoke to.
Helpful (0)
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Replies (4)
Hellopeter's replyOfficial
26 Jul 2022, 13:33Hi Stephen. Thanks for reaching out. At Hellopeter, we do everything in our power to ensure our platform remains South Africa's number one trusted online review platform. In order to do that, businesses need to register before they can reply to reviews. A Verified business is a business that has an active paid subscription with us. When registering, they would have had to provide additional information in order to verify their business. We encourage you to write a review about your experience. While we can't guarantee the business will respond to your review, writing one increases the visibility of your problem and may prevent other consumers from going through this same experience. Kind regards, the Hellopeter Team
Best regards,
Hellopeter's reply26 Jul 2022, 13:33
Official
Hi Stephen. Thanks for reaching out. At Hellopeter, we do everything in our power to ensure our platform remains South Africa's number one trusted online review platform. In order to do that, businesses need to register before they can reply to reviews. A Verified business is a business that has an active paid subscription with us. When registering, they would have had to provide additional information in order to verify their business. We encourage you to write a review about your experience. While we can't guarantee the business will respond to your review, writing one increases the visibility of your problem and may prevent other consumers from going through this same experience. Kind regards, the Hellopeter Team
Best regards,
ST
Stephen T's updateReviewer Update
26 Jul 2022, 15:22How do you register a business without a CIPC number. This has been reported to you before. If you passed your "reasonable man" test, you would of removed this company off your platform after the first report.
ST
Stephen T's update26 Jul 2022, 15:22
Reviewer Update
How do you register a business without a CIPC number. This has been reported to you before. If you passed your "reasonable man" test, you would of removed this company off your platform after the first report.
ST
Stephen T's updateReviewer Update
26 Jul 2022, 15:42My review was removed identifying a **** company. How do you remove a legitimate review based on facts, but you refuse to remove your validation of a company that does not exist?
ST
Stephen T's update26 Jul 2022, 15:42
Reviewer Update
My review was removed identifying a **** company. How do you remove a legitimate review based on facts, but you refuse to remove your validation of a company that does not exist?
Hellopeter's replyOfficial
27 Jul 2022, 08:02Hi Stephen. Thanks for sharing your concerns with us. A Verified business on our platform - is a business that has an active paid subscription with us.
Unfortunately your review was removed as it breached our content guidelines. You are welcome to resubmit your review following the content guidelines. Alternatively, if you have a court ruling, confirming the business is indeed ****, kindly email it to us and we will reinstate your review immediately. Kind regards, the Hellopeter Team.
Unfortunately your review was removed as it breached our content guidelines. You are welcome to resubmit your review following the content guidelines. Alternatively, if you have a court ruling, confirming the business is indeed ****, kindly email it to us and we will reinstate your review immediately. Kind regards, the Hellopeter Team.
Best regards,
Hellopeter's reply27 Jul 2022, 08:02
Official
Hi Stephen. Thanks for sharing your concerns with us. A Verified business on our platform - is a business that has an active paid subscription with us.
Unfortunately your review was removed as it breached our content guidelines. You are welcome to resubmit your review following the content guidelines. Alternatively, if you have a court ruling, confirming the business is indeed ****, kindly email it to us and we will reinstate your review immediately. Kind regards, the Hellopeter Team.
Unfortunately your review was removed as it breached our content guidelines. You are welcome to resubmit your review following the content guidelines. Alternatively, if you have a court ruling, confirming the business is indeed ****, kindly email it to us and we will reinstate your review immediately. Kind regards, the Hellopeter Team.
Best regards,