Hellopeter's awful new website

<p>Dear Hellopeter,</p> <p> </p> <p>Firstly, you have a great platform going, enabling consumers to voice their gratitude and complaints about the service they experience. Thank you for that.</p> <p> </p> <p>However, your new website is just awful. It is one of the most user-unfriendly websites I have seen in a long time. There is absolutely nothing intuitive about it, and so much time is wasted trying to figure out how to navigate this site.</p> <p> </p> <p>Yes, it looks prettier than the old site and yes, I can see that your business dynamic has changed. I understand perfectly why it is necessary to upgrade an old website to meet new design and development standards.</p> <p> </p> <p>Unfortunately, I am convinced that the terrible user experience on your new site is going to hurt your company, and prevent many people from making use of your service.</p> <p> </p> <p>I am a graphic designer by profession and also a student web developer, so I am at least somewhat qualified to make these observations. If this website is difficult for me, I can only imagine how somebody who is less fami**** with user-interface conventions will struggle.</p> <p> </p> <p>Please consider a redesign with good User Experience (UX) in mind.</p>