Hellopeter removes bad reviews
Not very happy with Hellopeter. I have written 2 bad reviews about a solar company that has multiple complaints against them. I am not the only customer with issues against this company, and now I see Hellopeter is removing the bad reviews against this company. I have emailed Hellopeter with proof that the company is faking their good reviews, and they dont answer me. So what is the point of Hellopeter then?
This company is ****ming more and more people, and Hellopeter is not helping. Because now new customers will only see the **** good reviews and they will also be ****med.
Think I will rather take my complaints to social media pages for everyone to see. No point complaining on Hellopeter if you guys just help the companies to **** more people by removing bad reviews
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Hellopeter's replyOfficial
24 Oct 2025, 15:33Hi Marcia,
To prevent reviews from being removed, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
Perhaps try publishing your review again, but keep in mind to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc. We would really love to have your review on our platform, so you are welcome to resubmit it.
To prevent reviews from being removed, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
Perhaps try publishing your review again, but keep in mind to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc. We would really love to have your review on our platform, so you are welcome to resubmit it.
Best regards,
Hellopeter's reply24 Oct 2025, 15:33
Official
Hi Marcia,
To prevent reviews from being removed, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
Perhaps try publishing your review again, but keep in mind to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc. We would really love to have your review on our platform, so you are welcome to resubmit it.
To prevent reviews from being removed, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
Perhaps try publishing your review again, but keep in mind to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc. We would really love to have your review on our platform, so you are welcome to resubmit it.
Best regards,