ML
Mapula L
1 reviews | Active since Mar 2022
06 Mar 2026, 22:53
Hellopeter please look into this.
I have loved being on this platform for the last few years. Hellopeter has helped me with many of the problems I have had with certain companies and I appreciate that.
However of late, the guidelines have become too stringent and I can not freely express my experiences with certain companies as my reviews( which are truthful and to my knowledge respectful) get taken down and I get strikes.
I understand companies don't want to get negative reviews. But if the services and experiences they provide are horrible allow us to express that. So we can help others too.
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Hellopeter's replyOfficial
13 Mar 2026, 13:23Hi Mapula,
To prevent reviews from being removed, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
Perhaps try publishing your review again, but keep in mind to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc. We would really love to have your review on our platform, so you are welcome to resubmit it.
To prevent reviews from being removed, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
Perhaps try publishing your review again, but keep in mind to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc. We would really love to have your review on our platform, so you are welcome to resubmit it.
Best regards,
Hellopeter's reply13 Mar 2026, 13:23
Official
Hi Mapula,
To prevent reviews from being removed, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
Perhaps try publishing your review again, but keep in mind to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc. We would really love to have your review on our platform, so you are welcome to resubmit it.
To prevent reviews from being removed, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
Perhaps try publishing your review again, but keep in mind to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc. We would really love to have your review on our platform, so you are welcome to resubmit it.
Best regards,