Hi Alice,
Thanks for reaching out. We’re sorry you had a frustrating time logging in. That’s definitely not the experience we want for anyone using Hellopeter.
We recently introduced one-time PIN (OTP) verification to help keep the platform safe, trusted, and free from impersonation or **** reviews. We know it’s an extra step, but it helps protect real users like you and ensures the reviews shared are authentic and credible. That said, the OTP process should
never feel like a barrier, and we understand that delays or glitches can be deeply frustrating.
Because you used WhatsApp to write your review (thank you for persevering!), your profile should now be automatically verified. That means you can log in again without going through the OTP step. Please try again, and if you run into any issues, we’re here to help at
***.
Your feedback helps us improve, and we’ll share it with our development team to improve the login process.
We really appreciate your honesty – it helps us make Hellopeter a better experience for everyone.