DP
Dennis P
1 reviews | Active since Jan 2011
20 Nov 2023, 13:47
Hellopeter is biased.
Hellopeter is biased. The rating method used by Hellopeter and many other rating agencies is extremely biased. The rating scale allows only positive ratings which does not in any way reflect how negatively some reviewers feel about a particular company or entity. To remove this biased approach, Hellopeter should change the ratings scale to reflect satisfaction form negative 5 to plus 5.
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Hellopeter's replyOfficial
20 Nov 2023, 14:26Hi there Dennis, thanks for reaching out. Our metrics are calculate automatically by combining all relevant data, such as trust index, length of time to review, etcetera. In other words, we apply an objective formula based directly on consumer feedback and client's responses and actions regarding that feedback.
For more detailed information, I invite you to hop onto Hellopeter.com - we have tonnes of resources explaining processes such as metric calculations, etcetera
Happy hunting and chat soon!
For more detailed information, I invite you to hop onto Hellopeter.com - we have tonnes of resources explaining processes such as metric calculations, etcetera
Happy hunting and chat soon!
Hellopeter's reply20 Nov 2023, 14:26
Official
Hi there Dennis, thanks for reaching out. Our metrics are calculate automatically by combining all relevant data, such as trust index, length of time to review, etcetera. In other words, we apply an objective formula based directly on consumer feedback and client's responses and actions regarding that feedback.
For more detailed information, I invite you to hop onto Hellopeter.com - we have tonnes of resources explaining processes such as metric calculations, etcetera
Happy hunting and chat soon!
For more detailed information, I invite you to hop onto Hellopeter.com - we have tonnes of resources explaining processes such as metric calculations, etcetera
Happy hunting and chat soon!