HelloPeter format inneffective for corporations

When lodging complaints about corporate retail stores, like Pick n Pay, a response is immediately generated by a zombie server which doesn't read the complaint but just gives a false impression that \we care". 24 hours elapse in which nothing is done and then \""silence\"". The HelloPeter format needs to address the corporate practice of evasion and allow the publics' voice to be heard and not disappear down the list."""