RM
ROLAND M
1 reviews | Active since Jul 2011
08 Jul 2015, 09:28
HelloPeter.com has no effect on bad service
I reported bad service by FNB on Monday 6th of July. By Wednesday, 8th of July I had one reply from Hellopeter.com indicating that FNB has responded. Hello?? nothing has happened. <br> <br> FNB has not responded and continues passing the buck.<br> <br> How can Hellopeter.com have FNB as top 5 companies who respond if this is what I am getting? It is easy for a corporate to write back and say that the issue has been raised with someone. But does that actually help the customer? Hellopeter.com should rather have their ratings based on customers who actually say that the company as successfully attended to the problem.<br> <br>
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Hellopeter's replyOfficial
08 Jul 2015, 09:36Hello rolandhm,
Of course a company have to acknowledge your complaint while they now go and investigate your matter further, and can come back with relevant, actual information? In any event, the onus is on you to engage with the Supplier with regards to your issue, using the Customer Feedback facility provided. Hellopeter cannot comment or respond on behalf of a Supplier. Please email *** should you need further assistance. Regards. HP
Of course a company have to acknowledge your complaint while they now go and investigate your matter further, and can come back with relevant, actual information? In any event, the onus is on you to engage with the Supplier with regards to your issue, using the Customer Feedback facility provided. Hellopeter cannot comment or respond on behalf of a Supplier. Please email *** should you need further assistance. Regards. HP
Best regards,
Hellopeter's reply08 Jul 2015, 09:36
Official
Hello rolandhm,
Of course a company have to acknowledge your complaint while they now go and investigate your matter further, and can come back with relevant, actual information? In any event, the onus is on you to engage with the Supplier with regards to your issue, using the Customer Feedback facility provided. Hellopeter cannot comment or respond on behalf of a Supplier. Please email *** should you need further assistance. Regards. HP
Of course a company have to acknowledge your complaint while they now go and investigate your matter further, and can come back with relevant, actual information? In any event, the onus is on you to engage with the Supplier with regards to your issue, using the Customer Feedback facility provided. Hellopeter cannot comment or respond on behalf of a Supplier. Please email *** should you need further assistance. Regards. HP
Best regards,