MS
Mark S
1 reviews | Active since Aug 2018
30 Oct 2020, 11:59
Hellopeter censoring free speech
I wrote a 5 star review about Debonairs. I wanted to express how well maintained their delivery s******s looked, but HelloPeter censored the word s****** and also its plural, s******s. I then added a comment containing the Afrikaans "skoeter" because that is what it is. I think any biker would be offended if I had to refer to it as a bike or motorcycle. You will find the word s****** in any dictionary and has never been considered a curse word. Anyone knows what a s****** is. Please don't join Twitter, Facebook and Youtube by also censoring free speech.
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Replies (2)
Hellopeter's replyOfficial
30 Oct 2020, 12:08Hi Mark. Thank you for sharing your concerns with us. We completely understand your frustration. Unfortunately our profanity filter is not intelligent enough to work out the context in which a certain word is used. We agree that our filter needs improvement and are working on it. Regards, the Hellopeter Team
Best regards,
Hellopeter's reply30 Oct 2020, 12:08
Official
Hi Mark. Thank you for sharing your concerns with us. We completely understand your frustration. Unfortunately our profanity filter is not intelligent enough to work out the context in which a certain word is used. We agree that our filter needs improvement and are working on it. Regards, the Hellopeter Team
Best regards,
MS
Mark S's updateReviewer Update
30 Oct 2020, 12:26I'm really trying to understand why the most common name used for this motor cycle, where it's primary meaning is a "small two-wheeled motor vehicle with a step-through chassis and footrest platform", was placed in your profanity filter in the first place. I understand filters very well. They don't have to be intelligent, they either filter what's in the list or they don't. Why is a non profane word in your filter? If that was a mistake, why can't it simply be overwritten & allowed by human intervention?
MS
Mark S's update30 Oct 2020, 12:26
Reviewer Update
I'm really trying to understand why the most common name used for this motor cycle, where it's primary meaning is a "small two-wheeled motor vehicle with a step-through chassis and footrest platform", was placed in your profanity filter in the first place. I understand filters very well. They don't have to be intelligent, they either filter what's in the list or they don't. Why is a non profane word in your filter? If that was a mistake, why can't it simply be overwritten & allowed by human intervention?