RB
Reyland B

1 reviews | Active since Oct 2012

22 Jul 2025, 08:59

Hellopeter authentication does not work, impossible to get hold of Hellopeter to report the problem

Hellopeter authentication does not work, impossible to get hold of Hellopeter to report the problem. Not possible to get into my account with the sms authentication process.

0
Replies (1)
Hellopeter
Hellopeter's reply22 Jul 2025, 09:13
Official
Hi Reyland,

 Thanks for reaching out, and we're really sorry for the frustration caused. 
That’s not the experience we want for anyone using Hellopeter.
We recently introduced one-time PIN (OTP) verification to help keep the platform safe, trusted, and free from impersonation or **** reviews. We know it’s an extra step, but it helps protect real users like you and ensures the reviews shared are authentic and credible. That said, the OTP process should never feel like a barrier, and we understand that delays or glitches can be deeply frustrating. If you're not getting the OTP, the fastest way to fix this is to write a review using WhatsApp. Your profile will be verified automatically, and you’ll be able to log in.

Just save our number *** as “Hellopeter”, then send “Hi” on WhatsApp to get started. 
Let us know if you need help along the way.