EK
Etienne K
1 reviews | Active since Dec 2020
12 Feb 2021, 10:39
Hellopeter ??
Think Hellopeter lost their touch, people don't care about your reports.
Had problem with Vodacom and still got the same problem, your report didn't make a difference.
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Hellopeter's replyOfficial
12 Feb 2021, 11:04Hi Etienne. Thanks for sharing your concerns with us. On our platform, you engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. We note that Vodacom responded to your review. However, we can't force any business to respond or to resolve an issue. You are welcome to liaise with them, giving your updated feedback, until hopefully they convert you into a happy customer- there is no limit to your comments on your initial review. Regards, the Hellopeter Team
Best regards,
Hellopeter's reply12 Feb 2021, 11:04
Official
Hi Etienne. Thanks for sharing your concerns with us. On our platform, you engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. We note that Vodacom responded to your review. However, we can't force any business to respond or to resolve an issue. You are welcome to liaise with them, giving your updated feedback, until hopefully they convert you into a happy customer- there is no limit to your comments on your initial review. Regards, the Hellopeter Team
Best regards,