mR
matema R
1 reviews | Active since Mar 2020
14 Dec 2025, 22:30
Hellopeter
How long must a person lodge a complain with mtn regarding refund but my complain is not even escalated.i believe you just want us to complain for nothing Twitter will assist because I will tag you together with that horrible Mtn
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Hellopeter's replyOfficial
18 Dec 2025, 07:58Hi Matema,
Thanks for reaching out! We’re sorry to hear about your frustrating experience.Hellopeter is an independent consumer review platform, and while we can’t guarantee that a business will respond to reviews, sharing your experience on Hellopeter is a valuable step. Our platform is designed to create a transparent space for open conversations between businesses and customers.Please note that we’re not involved in managing complaints, processing refunds, or escalating cases on behalf of companies. All refund timelines and resolutions need to be handled directly by MTN, as they are responsible for their own internal processes and response channels.
Thanks for reaching out! We’re sorry to hear about your frustrating experience.Hellopeter is an independent consumer review platform, and while we can’t guarantee that a business will respond to reviews, sharing your experience on Hellopeter is a valuable step. Our platform is designed to create a transparent space for open conversations between businesses and customers.Please note that we’re not involved in managing complaints, processing refunds, or escalating cases on behalf of companies. All refund timelines and resolutions need to be handled directly by MTN, as they are responsible for their own internal processes and response channels.
Best regards,
Hellopeter's reply18 Dec 2025, 07:58
Official
Hi Matema,
Thanks for reaching out! We’re sorry to hear about your frustrating experience.Hellopeter is an independent consumer review platform, and while we can’t guarantee that a business will respond to reviews, sharing your experience on Hellopeter is a valuable step. Our platform is designed to create a transparent space for open conversations between businesses and customers.Please note that we’re not involved in managing complaints, processing refunds, or escalating cases on behalf of companies. All refund timelines and resolutions need to be handled directly by MTN, as they are responsible for their own internal processes and response channels.
Thanks for reaching out! We’re sorry to hear about your frustrating experience.Hellopeter is an independent consumer review platform, and while we can’t guarantee that a business will respond to reviews, sharing your experience on Hellopeter is a valuable step. Our platform is designed to create a transparent space for open conversations between businesses and customers.Please note that we’re not involved in managing complaints, processing refunds, or escalating cases on behalf of companies. All refund timelines and resolutions need to be handled directly by MTN, as they are responsible for their own internal processes and response channels.
Best regards,