1 reviews | Active since Sept 2022
Hello Peter will become a Goodbye Karen due to business profile subscription greed.
<div>Dear Hello Peter, Your new strategy whereby you have taken away the right of reply by the business owner due to the suspension of all free business accounts will lead to the downfall of hellopeter. The average business owner was previously forced to sign up to a free business account to try and defend themselves in the case of negative reviews. Now they can no longer do so due to the suspension of all free business accounts. Some business users have worked on their profiles for years to focus on attracting good reviews. Now all free business users have lost access to their business profiles due to subscription greed by hellopeter. When you log into your business profile you are faced with: "Account Suspended - you no longer have access to your account. UPGRADE now to enjoy all our features."
So basically if a client gives you a negative review you will not be able to have the right of reply and to address the issue without having a paid business subscription. If a client gives you a positive review your cant reply which will affect ranking metrics such as the response time as you wont be able to respond. All you can do is to potentially report the review in the case of a negative review.
The business subscription amounts are insane:
"Price Amount excl. VAT Promo Discount (30%)
R5,988.00 R1,796.40
VAT Total amount to be paid
15% R4,820.34"
You might make some money in the short term because you have forced the hand of the business owner to comply with your over priced subscription fees but you will lose in the long run because you have lost the respect of the business owner.
Shame on you, for now I say goodbye Karen.
Please do not respond privately to this post, instead reply publicly. And to anyone who reads this post, please give Hellopeter your own review so we can see what the average view is regarding the new billing structure and suspension of all free business profiles.</div>
May I ask you to get in touch with our team, and we'll be super happy to chat about tailoring a solution that works for you?
Thanks again for the feedback Julian - that's the only way we can improve our service!
Chat soon and have a wonderful weekend!
May I ask you to get in touch with our team, and we'll be super happy to chat about tailoring a solution that works for you?
Thanks again for the feedback Julian - that's the only way we can improve our service!
Chat soon and have a wonderful weekend!
