1 reviews | Active since Jan 2014
Hello Peter Sham
Hello,Peter is a money making sham , you have to pay to answer five star reviews , if you do not answer you get penalized . Even by paying them R 800 a month I cannot respond to all the five star reviews of my company , and I’m told I need to prescribe at a higher fee to answer customers that gave my company FIVE STAR REVIEWS , if I don’t I get penalized . Customer service is non existent , so all it really is a platform to exhort money from clients . Just look how many bad reviews Hellopeter has against them , and this is a company that is supposed to stand for superior service . I own a company with more than 4000 verified 5 star Google reviews between branches with a 5 star average , in my industry it’s best in the country , but my service levels does not reflect accurately on HP as I’m not prepared to pay more than the R 800 per month which is currently exhorted from me . Be interesting to see their response to my review
Thank you for reaching out.
We understand your concerns about our service model. Hellopeter is committed to promoting open communication between consumers and businesses.
Our platform allows businesses to see all their reviews at no cost. However, for those looking to engage more deeply, such as responding directly to feedback and accessing analytics, we offer paid plans to cover these extra resources. This enables us to maintain and enhance our platform for all users. You are also welcome to sign up for a 14-day free trial to respond to the review.
Hellopeter’s subscription model is similar to that of trusted international platforms like Trustpilot, where businesses invest in monthly or annual subscriptions to access advanced customer engagement tools. These platforms charge businesses to help them manage, monitor, and respond to feedback effectively, fostering a balanced, constructive review environment.
If you have any additional questions on this, please feel free to reach out to *** for assistance.
We hope this clears things up for you.
Thanks so much.
Best regards,
Thank you for reaching out.
We understand your concerns about our service model. Hellopeter is committed to promoting open communication between consumers and businesses.
Our platform allows businesses to see all their reviews at no cost. However, for those looking to engage more deeply, such as responding directly to feedback and accessing analytics, we offer paid plans to cover these extra resources. This enables us to maintain and enhance our platform for all users. You are also welcome to sign up for a 14-day free trial to respond to the review.
Hellopeter’s subscription model is similar to that of trusted international platforms like Trustpilot, where businesses invest in monthly or annual subscriptions to access advanced customer engagement tools. These platforms charge businesses to help them manage, monitor, and respond to feedback effectively, fostering a balanced, constructive review environment.
If you have any additional questions on this, please feel free to reach out to *** for assistance.
We hope this clears things up for you.
Thanks so much.
Best regards,