CH
Christian H

1 reviews | Active since Sept 2019

18 Sept 2019, 11:18

Hello Peter Rocks

I think Hello Peter is a great platform to address good and bad service.

I had a bad experience at Hungry Lion and I called the branch and raised a complaint on their website.

After a talk with the manager in charge at the branch I was more upset because I was indirectly accused of lying.

I wrote a review on Hello Peter which were forwarded to Hungry Lion and immediately I started getting calls and people are prepared to listen.

Customer service in South Africa sucks and in the difficult economic climate we operating I think its important that we should do more to secure returning or continuous business, but unfortunately it do not happen.

Thanks to Hello Peter we have a voice to raise these complaints and hopefully help improving customer service.

Thank You to the Hello Peter Team for the voice you giving to the little man in the street.

0
Replies (1)
Hellopeter
Hellopeter's reply18 Sept 2019, 11:21
Official
Ah, Christian, thank you so much for taking the time to leave this great review for us! We're so pleased that our platform was able to help you be heard and have your issue addressed. Have a great day, the Hellopeter team