1 reviews | Active since Sept 2019
Hello Peter Rocks
I think Hello Peter is a great platform to address good and bad service.
I had a bad experience at Hungry Lion and I called the branch and raised a complaint on their website.
After a talk with the manager in charge at the branch I was more upset because I was indirectly accused of lying.
I wrote a review on Hello Peter which were forwarded to Hungry Lion and immediately I started getting calls and people are prepared to listen.
Customer service in South Africa sucks and in the difficult economic climate we operating I think its important that we should do more to secure returning or continuous business, but unfortunately it do not happen.
Thanks to Hello Peter we have a voice to raise these complaints and hopefully help improving customer service.
Thank You to the Hello Peter Team for the voice you giving to the little man in the street.
