MM
Mashudu M
1 reviews | Active since Nov 2013
27 Aug 2017, 08:09
Hello Peter is Captured
Since it was sold Hello Peter has lost its teeth. It has now become easier to believe that those who bought Hello Peter did so so that it can loose its effectiveness. Before it's new owners it only took hours before a supplier responded to a complaint, now we only receive automated response and no follow up. An example is my complaint about Vodacom they easily ignored it and they are still considered a supplier that responds. I can only assume that they know that hello peter is no more or they are part of tbe consortium that bought it.
Hi everyone, Hello Peter seems to be captured and we need to find an alternative soon.
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Hellopeter's replyOfficial
28 Aug 2017, 07:31Hellopeter.com acts only as a Gateway between Supplier and Customer. We unfortunately can't force a Supplier to respond nor can we force them to resolve your issue. I see that Vodacom have responded to your review. If you aren't happy with their response, you are welcome to comment on your original review and engage with them as many times as you like until hopefully, they convert you into a happy customer. HP
Best regards,
Hellopeter's reply28 Aug 2017, 07:31
Official
Hellopeter.com acts only as a Gateway between Supplier and Customer. We unfortunately can't force a Supplier to respond nor can we force them to resolve your issue. I see that Vodacom have responded to your review. If you aren't happy with their response, you are welcome to comment on your original review and engage with them as many times as you like until hopefully, they convert you into a happy customer. HP
Best regards,