bS
bob S
1 reviews | Active since Jul 2012
29 May 2023, 17:31
Hello Peter giving false feedback.
You guys are giving incorrect, inaccurate, false feedback . Samsung has not rep**** to me, as you say, it is an automatic response. They never, ever reply in person. Do they even care about Hello Peter reports ?
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Hellopeter's replyOfficial
30 May 2023, 07:17Hi Bob. Thanks for sharing your concerns with us. Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. As most reviews require some type of investigation before a comprehensive response can be given, many businesses respond to simply acknowledge the review, then update their review once more information is available. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Kind regards, the Hellopeter Team
Best regards,
Hellopeter's reply30 May 2023, 07:17
Official
Hi Bob. Thanks for sharing your concerns with us. Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. As most reviews require some type of investigation before a comprehensive response can be given, many businesses respond to simply acknowledge the review, then update their review once more information is available. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Kind regards, the Hellopeter Team
Best regards,