Hello Peter are taking sides in complaints for personal reasons

Hello Peter are favouring Temo ,yea Temo has a South african, office,they have a warehouse ,and managers, Packers, sorters,the wole shebang, Temo are dustributing from within South Africa,but Hello Peter refuses to take complaints regarding this international company,there are South african people working in South Africa in all the provinces for this company,there are directors,reps you name it its there,but Hello Peter are protecting these people ,the couriers,that are involved with this ******* business.