PZ
Phumelela Z

1 reviews | Active since Aug 2022

25 Aug 2022, 13:02

HELLO PETER, A CHAMPION OF THE DOWNTRODDEN CONSUMER!!!

Many thanks for being the voice of the voiceless. Many a business, and manager in SA take their clients for granted. They see a complaining client as a burden, and nuisance as was the case with my complaint against Capitec Bank: Reference number: ***1 (which has now been grudgingly resolved). My experience is that senior people in these organizations hide behind the 'Call Centre', and leave their poor consultants to face the wrath of their own undoing! It is amazing how quickly they are jolted into action when they receive our complaints via Hello Peter! Keep up the good work!

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Replies (1)
Hellopeter
Hellopeter's reply25 Aug 2022, 13:20
Official
Hi Phumelela.  Thank you so much for taking the time to leave this great review for us and for sharing your experience! We're so pleased that our platform was able to help you be heard and have your issue with Capitec Bank addressed. Have a wonderful day. Kind regards, the Hellopeter team