1 reviews | Active since Apr 2016

07 Jan 2017, 20:00

haven't been able to login for a year due to UX

<p>wasnt loading</p> <p>i couldnt write hundreds of complaints</p> <p>there was no need to change the interface</p> <p>it is disgusting</p> <p>now have to go through more pages to submit one review</p> <p> </p> <p>used to work perfectly on my slow phone too - in south africa</p> <p> </p> <p>awful</p>

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Replies (2)
Hellopeter
Hellopeter's reply09 Jan 2017, 07:46
Official

We are sorry to hear that you aren't happy with our new platform.

The speed of the platform has increased and the process of submitting a review has been simplified dramatically in comparison to the old platform.

To write a review, simply login, and select 'Write A Review'. Complete the required fields and select 'Publish your Review'.

It seems that you have now managed to login and write this review and another review. If you are still struggling, please let us know.

Regards, HP

's update29 Nov 2017, 09:13
Reviewer Update
I can assure you I was unable. I would sit with my macbook reloading for hours. It was also not mobile friendly. If you do not believe that is fine, It does not matter how simple a site is if you could not get on. As you will note I took most complaints to FB as I could not reach this platform. I think you will note the gap and change in my usage prior to jan 17