cC
cloubser C

1 reviews | Active since Jun 2016

06 Jun 2016, 21:40

Fair to large corporates, unfair to small business

<p>While I think Hellopeter is doing us all a service when it comes to demanding service from the large corporates - whom we have little choice to deal with from time to time - I think it can do more to help to create a friendly climate for small business.<br /><br />Does Hellopeter have any policy about what the size / revenue of a company should be before complaints will be listed? I think you should. People compare the mom & pop shop down the road with the big businesses with huge funding and resources - no, in fact - they do not even compare them - they simply assume.</p> <p> </p> <p>I think you should also list the service area of each business, as well as the number of customers served per year, for context. <br /><br />And I think you should flatly ignore to list complaints for businesses with an annual turnover per customer that is neglible, rather advising the customer to take the problem up with the service provider, or to find an alternative. </p>

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