KM
K M
1 reviews | Active since Apr 2025
13 Sept 2025, 09:06
Fair reviews should not be removed
I think the service you provide is a good one. However when I left a review about one business dealing under 2 different names because of so many bad reviews under the other name, you deleted that review. If someone else had written that same review I would not have been ****med, I purchased from 'the other'company because the one I was going to buy from had terrible reviews. And then only to find out their physical shop is the business I avoided , they just changed used a different name on line . I think it is a fair review. So now it was deleted the people looking at their reviews will do what I did and purchase from their 'competition'when actually it is the same people.
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Hellopeter's replyOfficial
15 Sept 2025, 13:10Hi KM,
Thank you for sharing your feedback. We appreciate you taking the time to explain your experience. Reviews are important for helping other customers make informed decisions, but they must comply with our content guidelines.
In cases where businesses operate under multiple names, we may remove reviews that don’t align with our guidelines. This is not a reflection on the validity of your experience, but a measure to ensure consistency and fairness across our platform.To prevent your review from being removed, we suggest reviewing our content guidelines (section 6.1 onwards) to see what is accepted: https://www.hellopeter.com/legal/legal#section6. We also wrote a helpful blog on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
You’re welcome to resubmit your review, ensuring it is factual, details your experience, and avoids any terms that could be considered derogatory or defamatory. We would really love to have your review on our platform, so please feel free to try publishing it again.
Thank you for sharing your feedback. We appreciate you taking the time to explain your experience. Reviews are important for helping other customers make informed decisions, but they must comply with our content guidelines.
In cases where businesses operate under multiple names, we may remove reviews that don’t align with our guidelines. This is not a reflection on the validity of your experience, but a measure to ensure consistency and fairness across our platform.To prevent your review from being removed, we suggest reviewing our content guidelines (section 6.1 onwards) to see what is accepted: https://www.hellopeter.com/legal/legal#section6. We also wrote a helpful blog on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
You’re welcome to resubmit your review, ensuring it is factual, details your experience, and avoids any terms that could be considered derogatory or defamatory. We would really love to have your review on our platform, so please feel free to try publishing it again.
Best regards,
Hellopeter's reply15 Sept 2025, 13:10
Official
Hi KM,
Thank you for sharing your feedback. We appreciate you taking the time to explain your experience. Reviews are important for helping other customers make informed decisions, but they must comply with our content guidelines.
In cases where businesses operate under multiple names, we may remove reviews that don’t align with our guidelines. This is not a reflection on the validity of your experience, but a measure to ensure consistency and fairness across our platform.To prevent your review from being removed, we suggest reviewing our content guidelines (section 6.1 onwards) to see what is accepted: https://www.hellopeter.com/legal/legal#section6. We also wrote a helpful blog on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
You’re welcome to resubmit your review, ensuring it is factual, details your experience, and avoids any terms that could be considered derogatory or defamatory. We would really love to have your review on our platform, so please feel free to try publishing it again.
Thank you for sharing your feedback. We appreciate you taking the time to explain your experience. Reviews are important for helping other customers make informed decisions, but they must comply with our content guidelines.
In cases where businesses operate under multiple names, we may remove reviews that don’t align with our guidelines. This is not a reflection on the validity of your experience, but a measure to ensure consistency and fairness across our platform.To prevent your review from being removed, we suggest reviewing our content guidelines (section 6.1 onwards) to see what is accepted: https://www.hellopeter.com/legal/legal#section6. We also wrote a helpful blog on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
You’re welcome to resubmit your review, ensuring it is factual, details your experience, and avoids any terms that could be considered derogatory or defamatory. We would really love to have your review on our platform, so please feel free to try publishing it again.
Best regards,