ER
ExpressRemovals R
1 reviews | Active since Jul 2016
28 Jul 2016, 09:15
******ion Based Business model
<p>We have had dealing with Hello Peter over the years and the same their business model is a one way street of ******ion against companies, which I must admit is brilliant but questionable.</p> <p>Clients submitting positive reviews is one thing, but I believe this site is geared towards negativity much like social media in general.</p> <p>The big difference is that they used to charge business for the privilage of responding, in their new policy update they allow one free response, which usually fuels the disgruntled party further.</p> <p>We have had some negative reviews where the "consumers" version is allowed to be posted with no regards to the validity of the post or the facts thereof.</p> <p>When requesting HP to review or remove false reviews they simply ask the consumer if they stand by the post (which they obviously do) and leave it up.</p> <p>In their old policy they would remove the reviews after a year but in their new iteration they are remaining indefinately, causing damage indefinately.</p> <p>I am seeking legal advise to institute legal action against HP and am sure many other companies are too.</p> <p>You cant make all the people happy all the time, just look at Hello Peters rating. ;)</p>
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Hellopeter's replyOfficial
28 Jul 2016, 09:40Hellopeter.com acts as a Gateway between Supplier and Customer. If you feel that a review is inappropriate ie. false, please bring it to our attention and we will confirm with the customer whether all the content in their review is 100% true and correct. If the Customer stands by the review, the review will remain on the site. However, if you can prove that the review is false, please forward this information to us. As you mentioned in your review, you have the option to respond to give your side of the story and set the record straight - free of charge! Regards, HP
Best regards,
Hellopeter's reply28 Jul 2016, 09:40
Official
Hellopeter.com acts as a Gateway between Supplier and Customer. If you feel that a review is inappropriate ie. false, please bring it to our attention and we will confirm with the customer whether all the content in their review is 100% true and correct. If the Customer stands by the review, the review will remain on the site. However, if you can prove that the review is false, please forward this information to us. As you mentioned in your review, you have the option to respond to give your side of the story and set the record straight - free of charge! Regards, HP
Best regards,
ER
ExpressRemovals R's updateReviewer Update
28 Jul 2016, 10:34As I said in my review, you by default believe the customers version until the supplier PROVES otherwise. Sounds like unconstitutional GUILTY until PROVEN innocent to me.
ER
ExpressRemovals R's update28 Jul 2016, 10:34
Reviewer Update
As I said in my review, you by default believe the customers version until the supplier PROVES otherwise. Sounds like unconstitutional GUILTY until PROVEN innocent to me.