Disappointed in Hellopeter for removing honest review

Item: Hellopeter
Rating: 1
Author: Kavitha S

I am extremely disappointed in hellopeter for removing my review of a solar company Cableweb without investigating whether or not there was merit to it. Further threatening to block access if i do the review again - Like other platforms that businesses are able to manipulate - Hellopeter have also assisted cable web to get away with *****ing money from people or fooling them with false positive reviews - by entertaining the business you have enabled it to further misrepresent its performance to other customers by allowing it the chance to remove all its negative reviews. I was not even requested to amend or substantiate the review.

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Replies (1)

Hellopeter's replyOfficial

29 Aug 2023, 12:45

Hi Thanks for reaching out. We want your review to stay up just as much as you do. However, we’re responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel, defamatory language which is why this sort of review has to be deleted. When writing your review, it’s important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory etc unless there is an actual court ruling against the business confirming this. We would really love to have your review on our platform, so you are welcome to resubmit your review, conforming to our content guidelines. Kind regards, the Hellopeter Team

Hellopeter's reply29 Aug 2023, 12:45

Official