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BS
Bradley S

1 reviews | Active since Dec 2013

26 Sept 2022, 12:46

Disappointed

Remove factual and true reviews.

You do a honest review on a company and there poor business ethics and Hello Peter removes it because said company disputes it. ( oh sorry and I didn't furnish hello peter with an affidavit)

I have all mail communications with the company I reviewed company, work that till this day (2 and a half years later) isn't warranted as it should have been - I have since paid another company to come and repair warranty work.

So forget an affidavit, lets work with evidence and proof.

Its sad that companies can dispute poor and negative reviews to save face and because a affidavit wasn't submitted the review is removed.

I invited Hello peter to come and see the problems as per my review to see the truth, told them I have all mail communications but this wasn't good enough.

So over and above been taken for a ride by a company, paying another to fix the problem, you must then also take additional time to get an affidavit done to be allowed to write a honest review.

0
Replies (3)
Hellopeter
Hellopeter's reply26 Sept 2022, 12:59
Official
Hi Bradley.  Thanks for sharing your concerns with us. However, it's important to stress that Hellopeter is not an ombudsman. We do not intervene between customers and businesses and are simply an independent review platform both parties use to connect and interact with one another. As South Africa’s number one trusted online review, we try our best to maintain the integrity of the reviews written on our website - as a result, we requested an affidavit from you and explained that if we did not receive it we would unfortunately need to remove your review. Kind regards, the Hellopeter Team
BS
Bradley S's update26 Sept 2022, 13:06
Reviewer Update
I am aware you are not an ombudsman, and merely a review platform.

I submitted a honest review to allow other potential clients not to be ****med and done in by the same company. There used to be more negative reviews on them, sad to see they all removed. The company must have disputed all all these negative reviews.

I would however really like to see the affidavit provided by them, we can take that and pare it will all the communications and allow every one to see what a bunch of dishonest people that company really is.

Just wish all there future clients the best and I sympathize for any one else that will be done in by them!


Hellopeter
Hellopeter's reply26 Sept 2022, 13:15
Official
Hi Bradley. Unfortunately that would be confidential information, just as the affidavit you provide us would be (if you choose to). We want your review to stay up just as much as you do, as we believe reviews not only help you but may prevent other consumers from going through this same experience.  However, as you have not provided us with the required affidavit we have had to remove your review. Kind regards, the Hellopeter Team.