1 reviews | Active since Dec 2024
Concerns
Dear Hello Peter Team
I am writing to express my frustration and disappointment regarding the ongoing issue with my Standard Bank account, which has been frozen due to alleged *****ulent activity by a third party. Despite my initial report in July 2024, the matter remains unresolved, causing me significant inconvenience.
In July 2024, I reported that an individual who owed me money had their payment frozen due to suspected *****ulent activities. I was informed that an investigation would be conducted to resolve the matter.
It has been several months since my initial report, and I have yet to receive an update on the investigation's progress or resolution. The continued freezing of my account has resulted in substantial financial hardship and inconvenience.
I respectfully request that you provide an immediate update on the status of the investigation and take prompt action to unfreeze my account. I would appreciate it if you could also provide a clear timeline for resolving this matter.
Details:
- Account Holder's Name: Vuyolwethu- Account Number:*** Initial Report Date: July 2024
Contact Information
- Email: *** - Phone: ***
I appreciate your attention to this urgent matter and look forward to a prompt resolution. Please acknowledge receipt of this complaint and provide a clear next step.
Sincerely,
VUYOLWETHU
Thanks so much for reaching out. We're so sorry to hear about your frustrating experience with Standard Bank! Hellopeter acts only as a gateway between supplier and customer regarding customer service issues. We do not comment or respond on behalf of a company, nor do we undertake to resolve your issue on your behalf.
However, that's why we have our platform, hellopeter.com. May we suggest going onto our website and writing a review about your experience so that it will be seen by Standard Bank, their management and other customers?
Our website is the best platform for companies and consumers to engage on. It could also assist others with the same or similar issues.
Here's how to write your review:
1. You'll need to register on our website if you haven't already: www.hellopeter.com/register. If you have, you can simply log in.
2. After you've signed in, you'll see at the top of the page a button that says "Write a review", click on this, and you'll be taken onto the page: https://www.hellopeter.com/write-a-review
3. You'll put in the company's name [Standard Bank], what industry they're in, your star rating, and your written review of your experience.
Good luck, and we hope you get your issue resolved speedily!
Best regards,
Thanks so much for reaching out. We're so sorry to hear about your frustrating experience with Standard Bank! Hellopeter acts only as a gateway between supplier and customer regarding customer service issues. We do not comment or respond on behalf of a company, nor do we undertake to resolve your issue on your behalf.
However, that's why we have our platform, hellopeter.com. May we suggest going onto our website and writing a review about your experience so that it will be seen by Standard Bank, their management and other customers?
Our website is the best platform for companies and consumers to engage on. It could also assist others with the same or similar issues.
Here's how to write your review:
1. You'll need to register on our website if you haven't already: www.hellopeter.com/register. If you have, you can simply log in.
2. After you've signed in, you'll see at the top of the page a button that says "Write a review", click on this, and you'll be taken onto the page: https://www.hellopeter.com/write-a-review
3. You'll put in the company's name [Standard Bank], what industry they're in, your star rating, and your written review of your experience.
Good luck, and we hope you get your issue resolved speedily!
Best regards,