TG
Thembisile G
1 reviews | Active since Dec 2019
29 Sept 2021, 14:44
Capitec and hellopeter
I'm not happy with hellopeter... Why does it allow capitec to give automatated responses I not do anything about it a lot off people are complaining about Capitec bank and we all get an automated reply but hellopetter is not warning capitec bank and their automated response that never help anyone
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Replies (2)0
Replies (2)
Hellopeter's replyOfficial
29 Sept 2021, 14:52Hi Thembisile. Thanks for sharing your concerns with us. Many businesses respond to reviews with a generic type response simply to acknowledge the review and they then provide additional feedback once they have had time to investigate further.
Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Kind regards, the Hellopeter Team
Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Kind regards, the Hellopeter Team
Best regards,
Hellopeter's reply29 Sept 2021, 14:52
Official
Hi Thembisile. Thanks for sharing your concerns with us. Many businesses respond to reviews with a generic type response simply to acknowledge the review and they then provide additional feedback once they have had time to investigate further.
Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Kind regards, the Hellopeter Team
Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer. Kind regards, the Hellopeter Team
Best regards,
TG
Thembisile G's updateReviewer Update
29 Sept 2021, 14:55Thanks for the clarification
TG
Thembisile G's update29 Sept 2021, 14:55
Reviewer Update
Thanks for the clarification