JM
Julia M

1 reviews | Active since Jan 2016

07 Mar 2022, 16:52

"BUSINESS HAS NOT REP****" 🙄😡🤦♀️

Hi... I just want to know what happens after one posts a review on Hello Peter, because all I see is that businesses never reply. What then is the point of exposing businesses on this platform??

0
Replies (1)
Hellopeter
Hellopeter's reply07 Mar 2022, 16:57
Official
 Hi Julia. Thanks for sharing your concerns with us. We understand it’s frustrating when your review doesn't receive a response, but that doesn’t mean it’ll never happen. Thousands of South Africans publish reviews every day that are responded to. Hellopeter provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions. While we can't guarantee the business will respond to your review, writing one increases the visibility of your problem and may prevent other consumers from going through this same experience.  
If you aren't happy with the businesses response or lack of response, you are welcome to add feedback on your original review as many times as needed until hopefully they convert you into a happy customer.  Have a great day. Regards, the Hellopeter Team 

Best regards,