AS
Andrew S
1 reviews | Active since Mar 2009
08 Oct 2024, 12:13
Blocked words
<div>I am unhappy with your service. You took the initiative to block the word ****** from my complaint against Cell C. What are the people going to think when they read my review? Get your act together and tell the truth about all matters. Stop blocking words from my reviews.</div>
Helpful (0)
Replies (5)0
Replies (5)AS
Andrew S's updateReviewer Update
08 Oct 2024, 12:14You did it again.
AS
Andrew S's update08 Oct 2024, 12:14
Reviewer Update
You did it again.
Hellopeter's replyOfficial
09 Oct 2024, 09:20Good morning, Andrew,
To prevent reviews from being removed or ** replacing specific words, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
We hope this helps to clear up any confusion and the blocked words.
All the best, and have a great day!
To prevent reviews from being removed or ** replacing specific words, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
We hope this helps to clear up any confusion and the blocked words.
All the best, and have a great day!
Best regards,
Hellopeter's reply09 Oct 2024, 09:20
Official
Good morning, Andrew,
To prevent reviews from being removed or ** replacing specific words, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
We hope this helps to clear up any confusion and the blocked words.
All the best, and have a great day!
To prevent reviews from being removed or ** replacing specific words, we suggest you take a look at our content guidelines (6.1 onwards) to see what is accepted from a content perspective: https://www.hellopeter.com/legal/legal#section6. We also wrote a blog with guidance on what to exclude from your reviews: https://blog.hellopeter.com/reviewer-insights/10-hellopeter-guidelines-you-need-to-know-before-posting-a-review.
We hope this helps to clear up any confusion and the blocked words.
All the best, and have a great day!
Best regards,
AS
Andrew S's updateReviewer Update
09 Oct 2024, 14:55But the word ****** is the truth...
AS
Andrew S's update09 Oct 2024, 14:55
Reviewer Update
But the word ****** is the truth...
AS
Andrew S's updateReviewer Update
09 Oct 2024, 14:56S t o l e n ...
AS
Andrew S's update09 Oct 2024, 14:56
Reviewer Update
S t o l e n ...
Hellopeter's replyOfficial
10 Oct 2024, 11:13Hi Andrew,
We understand your frustration and want your review to stay up (as is) just as much as you do. However, we're responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel or defamatory language, which is why this sort of review has to be deleted or specific words blocked out.
When writing your review, it's important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc., unless there is an actual court ruling against the business confirming this.
We're sorry about this frustration; the guideline needs to be adhered to to protect all parties involved!
We hope this explanation helps!
We understand your frustration and want your review to stay up (as is) just as much as you do. However, we're responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel or defamatory language, which is why this sort of review has to be deleted or specific words blocked out.
When writing your review, it's important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc., unless there is an actual court ruling against the business confirming this.
We're sorry about this frustration; the guideline needs to be adhered to to protect all parties involved!
We hope this explanation helps!
Best regards,
Hellopeter's reply10 Oct 2024, 11:13
Official
Hi Andrew,
We understand your frustration and want your review to stay up (as is) just as much as you do. However, we're responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel or defamatory language, which is why this sort of review has to be deleted or specific words blocked out.
When writing your review, it's important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc., unless there is an actual court ruling against the business confirming this.
We're sorry about this frustration; the guideline needs to be adhered to to protect all parties involved!
We hope this explanation helps!
We understand your frustration and want your review to stay up (as is) just as much as you do. However, we're responsible for the content posted on our site and also want to protect you from any legal issues that may arise from using libel or defamatory language, which is why this sort of review has to be deleted or specific words blocked out.
When writing your review, it's important to write factually and detail your actual experience without using any terms that could be considered derogatory/defamatory, etc., unless there is an actual court ruling against the business confirming this.
We're sorry about this frustration; the guideline needs to be adhered to to protect all parties involved!
We hope this explanation helps!
Best regards,