M
Mark
1 reviews | Active since Jan 2025
01 Jul 2025, 14:05
Bad customer service.
Posted my personal experience of a Company, the rude and bombastic Manager at the Company took exception to my personal rating, threatened me with legal action (not sure for what) and to revoke my written guarantee. Hellopeter took his side and requested me to change my personal rating/experience. I refused but the principle remains, how can I be castigated for posting a review on Hellopeter. If freedom of expression/rating is "managed" by Hellopeter, where are we to go? Other social media platforms........
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Hellopeter's replyOfficial
02 Jul 2025, 13:54Hi Mark,
Thanks for your feedback, and we're sorry you feel this way. We take all reviews seriously and aim to ensure the platform remains a trusted space for both consumers and businesses. In this case, we reached out to you to verify the details of your review, but unfortunately, we did not receive the supporting documents we requested.
As per our guidelines, if a review cannot be verified when asked, it may be removed. We appreciate your understanding and welcome you to share your experience again should you be able to provide the necessary information.
Hope that clears things up.
Thanks for your feedback, and we're sorry you feel this way. We take all reviews seriously and aim to ensure the platform remains a trusted space for both consumers and businesses. In this case, we reached out to you to verify the details of your review, but unfortunately, we did not receive the supporting documents we requested.
As per our guidelines, if a review cannot be verified when asked, it may be removed. We appreciate your understanding and welcome you to share your experience again should you be able to provide the necessary information.
Hope that clears things up.
Hellopeter's reply02 Jul 2025, 13:54
Official
Hi Mark,
Thanks for your feedback, and we're sorry you feel this way. We take all reviews seriously and aim to ensure the platform remains a trusted space for both consumers and businesses. In this case, we reached out to you to verify the details of your review, but unfortunately, we did not receive the supporting documents we requested.
As per our guidelines, if a review cannot be verified when asked, it may be removed. We appreciate your understanding and welcome you to share your experience again should you be able to provide the necessary information.
Hope that clears things up.
Thanks for your feedback, and we're sorry you feel this way. We take all reviews seriously and aim to ensure the platform remains a trusted space for both consumers and businesses. In this case, we reached out to you to verify the details of your review, but unfortunately, we did not receive the supporting documents we requested.
As per our guidelines, if a review cannot be verified when asked, it may be removed. We appreciate your understanding and welcome you to share your experience again should you be able to provide the necessary information.
Hope that clears things up.