SS
Sandra S
1 reviews | Active since Dec 2020
02 Dec 2020, 14:03
Ag No Hellopeter
Good Day Sir / Madam I hope this email finds you well. We have been communicating with one of your biggest clients Miway since Dec 2019. (Sent about 47 emails) We are not insured by Miway but one of their clients drove into my car and acknowledge negligence. Our cheapest quote for damage to our car was R28000. Miway only want to give us R19000.
This is what you, Hellopeter says on your bizportal: Use your Hellopeter business account to collect reviews and engage with your customers, and control what consumers see in Google and on South Africa's largest review platform. by showcasing your top reviews. So no one will see the bad reviews. Of cause Miways rating is so high. MiWay Insurance Insurance Average rating of 4.54 from 71937 reviews this is a verified business Not OSTI OR SA NCC can help us according to them. And Miway has this very good rating. And you support them. What to do what to do. Can you assist in some way? Would really appreciate it. Sorry can only give you one star :-( Have a good day
Helpful (0)
Replies (4)0
Replies (4)
Hellopeter's replyOfficial
02 Dec 2020, 14:15Hi Sandra. Thanks for sharing your concerns with us.
Hellopeter merely provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions.
Our Hellopeter platform displays all reviews, not just the top reviews. The rating you see on the platform is based on all reviews written about them. Kind regards, the Hellopeter Team
Hellopeter merely provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions.
Our Hellopeter platform displays all reviews, not just the top reviews. The rating you see on the platform is based on all reviews written about them. Kind regards, the Hellopeter Team
Best regards,
Hellopeter's reply02 Dec 2020, 14:15
Official
Hi Sandra. Thanks for sharing your concerns with us.
Hellopeter merely provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions.
Our Hellopeter platform displays all reviews, not just the top reviews. The rating you see on the platform is based on all reviews written about them. Kind regards, the Hellopeter Team
Hellopeter merely provides a platform for you to engage with the business directly, which means Hellopeter is not involved in this communication, nor do we facilitate resolutions.
Our Hellopeter platform displays all reviews, not just the top reviews. The rating you see on the platform is based on all reviews written about them. Kind regards, the Hellopeter Team
Best regards,
SS
Sandra S's updateReviewer Update
02 Dec 2020, 14:20Not according to your bizportal info.
Miway can choose which reviews they allow
Miway can choose which reviews they allow
SS
Sandra S's update02 Dec 2020, 14:20
Reviewer Update
Not according to your bizportal info.
Miway can choose which reviews they allow
Miway can choose which reviews they allow
Hellopeter's replyOfficial
02 Dec 2020, 14:39Hi Sandra. As per our biz Portal, we allow businesses to showcase their top reviews and TrustIndex on their business’s website, email, and other marketing collateral. However on our platform all reviews written are displayed. You are welcome to use the site to search for reviews, the results can by filtered by star rating. Kind regards, the Hellopeter team.
Best regards,
Hellopeter's reply02 Dec 2020, 14:39
Official
Hi Sandra. As per our biz Portal, we allow businesses to showcase their top reviews and TrustIndex on their business’s website, email, and other marketing collateral. However on our platform all reviews written are displayed. You are welcome to use the site to search for reviews, the results can by filtered by star rating. Kind regards, the Hellopeter team.
Best regards,
SS
Sandra S's updateReviewer Update
02 Dec 2020, 14:45You allow them.
Is that good practice.
I would say it is a bit misleading.
When people read the reviews on Miway websites they
will not necessary visit Hellopeter, because they
have already read the reviews of Hellopeter
on Miway's website
Is that good practice.
I would say it is a bit misleading.
When people read the reviews on Miway websites they
will not necessary visit Hellopeter, because they
have already read the reviews of Hellopeter
on Miway's website
SS
Sandra S's update02 Dec 2020, 14:45
Reviewer Update
You allow them.
Is that good practice.
I would say it is a bit misleading.
When people read the reviews on Miway websites they
will not necessary visit Hellopeter, because they
have already read the reviews of Hellopeter
on Miway's website
Is that good practice.
I would say it is a bit misleading.
When people read the reviews on Miway websites they
will not necessary visit Hellopeter, because they
have already read the reviews of Hellopeter
on Miway's website