WN
Wayne N

1 reviews | Active since Mar 2009

13 Oct 2025, 17:06

****

Oh please, Hellopeter is a complete ****. Don’t even pretend it’s about ‘transparency’ — it’s about squeezing money out of businesses. You fix the problem, go the extra mile, and that bad review still sits there forever like a damn billboard unless you pay them. Pay-to-defend-yourself — what a joke. You call that fair? The platform is rigged to make businesses look bad so they can sell you a subscription. It’s pathetic.”

0
Replies (1)
Hellopeter
Hellopeter's reply16 Oct 2025, 09:49
Official
Hi Wayne,

We’re really sorry to hear that you feel this way. We understand how frustrating it can be to see a review you believe is unfair.

As South Africa’s number one trusted online review platform, our goal is to remain transparent and independent. We don’t edit or remove reviews unless they violate our content guidelines, and we don’t intervene in the conversations between consumers and businesses. Our role is simply to provide a space where both sides can connect and be heard.

If you believe a review is inappropriate or breaches our content guidelines, please let us know by reporting it. Simply navigate to the review, click the ‘Report review’ icon, complete the required information, and click ‘Submit.’ You don’t need a Hellopeter subscription to use this feature, as anyone can report a review.

Thank you for understanding.