1 reviews | Active since Dec 2011

23 Feb 2016, 10:40

54 hours of wasted time is EXTREMELY frustrating!

Dear Peter (although I know you sold the company and left)<br> <br> I taken the time to write a report and post it on Hello Peter out of complete desperation due to Discovery's clear unfair business practice. They respond immediately by cut and pasting the very text that caused offence in the first place and instead of been able to engage with them like I have been trying to do for a week you GAG ME FOR 54 HOURS!<br> <br> You claim \As a customer, you make this site work\" then why the idiotic notion of not allowing people to respond for 3 days. Serisouly in 3 days time most people, especially Discovery won't give a continental **** about my issue as it will be buried under another 300 complaints by then.<br> <br> In 2016 we don't need a carrier ***eon to transport messages backwards and forwards, it can happen in real time these times.<br> <br> Most frustrated,<br> Craig"

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Replies (1)
Hellopeter
Hellopeter's reply23 Feb 2016, 10:53
Official
Hello wikid,

I am sorry that you find the way the site works frustrating. Most reports require some type of investigation before a Company can provide a comprehensive response. The 54 hours allows companies time to investigate and respond before you provide your feedback. Regards, Linda