Dec '25 - Nov '26
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How is Hello Doctor rated on Hellopeter?
Hellopeter has tracked Hello Doctor across 41 reviews. Hello Doctor hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Hello Doctor? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2015
Poor customer service and bad attitude
I've just had a Bad encounter with doctor Sindabe who refused to prescribe medication based on a declined request I had on the 22nd of last month.I have similar symptoms because of the environment I work in I was out of town last month I ended up paying out of my own pocket as there were no doctors under momentum network in the small town I was in. Now it's Sunday morning she's insisted I see A GP. What is the point of me paying momentum monthly if everytime I make a request I have to be sent form Pilar to post and not getting any medical attention or mediation.
1 reviews | Active since Jul 2015
Poor customer service and bad attitude
I've just had a Bad encounter with doctor Sindabe who refused to prescribe medication based on a declined request I had on the 22nd of last month.I have similar symptoms because of the environment I work in I was out of town last month I ended up paying out of my own pocket as there were no doctors under momentum network in the small town I was in. Now it's Sunday morning she's insisted I see A GP. What is the point of me paying momentum monthly if everytime I make a request I have to be sent form Pilar to post and not getting any medical attention or mediation.
1 reviews | Active since Jun 2015
Useless app
The app is extremely bad. Receive sms to say a doctor has rep**** but on the app you can't see the responses. Every single time using the chat option it is a problem. They need to fix it and make it work like it should.
1 reviews | Active since Jun 2015
Useless app
The app is extremely bad. Receive sms to say a doctor has rep**** but on the app you can't see the responses. Every single time using the chat option it is a problem. They need to fix it and make it work like it should.
1 reviews | Active since Sept 2026
Complain
Yesterday 31.08.26 I woke up not feeling well and I informed my manager that I need some time off I will contact hello Dr for medication and a sick note But I still went to work I arrived atleast two hours late since I was suffering from piles mind you at work we sit down the whole day I couldn’t I needed a medication before I could go to work Also I did inform the Dr that my body is sore and I have a sore throat aswell I think I’m coming down with the flu. The Dr only prescribed me piles cream and mypaid tablets for my sore throat she ignored that. I requested a sick note she refused as she said my symptoms were not severe for sick note now I am getting a warning at work because of her refusing to issue me a sick note she also mentioned that she can’t issue a sick note for 2 hours, even though I begged her telling her at work they need it even if it was an hour still she refused. Please help Dr Ilse Theron-Whiting Practice no ***
1 reviews | Active since Sept 2026
Complain
Yesterday 31.08.26 I woke up not feeling well and I informed my manager that I need some time off I will contact hello Dr for medication and a sick note But I still went to work I arrived atleast two hours late since I was suffering from piles mind you at work we sit down the whole day I couldn’t I needed a medication before I could go to work Also I did inform the Dr that my body is sore and I have a sore throat aswell I think I’m coming down with the flu. The Dr only prescribed me piles cream and mypaid tablets for my sore throat she ignored that. I requested a sick note she refused as she said my symptoms were not severe for sick note now I am getting a warning at work because of her refusing to issue me a sick note she also mentioned that she can’t issue a sick note for 2 hours, even though I begged her telling her at work they need it even if it was an hour still she refused. Please help Dr Ilse Theron-Whiting Practice no ***
1 reviews | Active since May 2026
Exceptional and compassionate care from Dr Anneke Crafford!
I want to commend Dr Anneke Crafford for her outstanding service during my recent Hello Doctor consultation. I have used this app for a long time, but I have never received such passionate and compassionate care. She explained everything thoroughly and truly related to how I was feeling. She is an amazing asset to the service.
1 reviews | Active since May 2026
Exceptional and compassionate care from Dr Anneke Crafford!
I want to commend Dr Anneke Crafford for her outstanding service during my recent Hello Doctor consultation. I have used this app for a long time, but I have never received such passionate and compassionate care. She explained everything thoroughly and truly related to how I was feeling. She is an amazing asset to the service.
1 reviews | Active since Jul 2023
Authorization
I have logged a callback to request authorization to visit a GP waited for 2 hours when I call back to see what's up they said they called me 2 times and I didn't pick up their call. Never received a call from them I am in so much pain clearly one has to die first before getting authorization. Momentum is also not helping
1 reviews | Active since Jul 2023
Authorization
I have logged a callback to request authorization to visit a GP waited for 2 hours when I call back to see what's up they said they called me 2 times and I didn't pick up their call. Never received a call from them I am in so much pain clearly one has to die first before getting authorization. Momentum is also not helping
1 reviews | Active since May 2021
Hello Ambulance
Sent two messages requesting assistance online. No reply to either. Complained to my medical aid, Motohealth, which assured me that I would receive a response soon or let them know. No response, informed Motohealth. Silence all round.....this was a week ago. Should rather be called Hello Ambulance.
1 reviews | Active since May 2021
Hello Ambulance
Sent two messages requesting assistance online. No reply to either. Complained to my medical aid, Motohealth, which assured me that I would receive a response soon or let them know. No response, informed Motohealth. Silence all round.....this was a week ago. Should rather be called Hello Ambulance.