Health4me told me to go for a Medical Check

I would like to share my disappointment with regards to Health4me Gold. Last year I received a phone call from a lady in Durban representing Health4me asking if I am still on a Chronic medication as I used to be with OCSA insurance now Health4me Momentum. I rep****, I no longer use the blood pressure tablets as I felt quite good. The lady insisted that I make an appointment and have a medical check which would include blood samples at the Path Lab, this to determine my state of health for Dr to diagnose. The lady told me that I should not worry as this check up will be paid in full. The outcome, Dr found that my blood pressure was high and must continue with the medication for 6 months, which by the way, I am paying for not Health4me as they are supposed to pay for Chronic medication. Then, billing arrived and was told to my surprise that I must pay an amount of R581.20. This came as a shock as I did not ask to go for the Medical Check up Health4me insisted that I go for the good of my health. Contacting Health4me with regards to the outstanding amount was easy and the consultants understood and gave me a reference number and payment would be made in due course. Weeks go by and I receive final notices from Path Lab to pay the outstanding amount, I immediately phoned Health4me to investigate why or when this amount will be paid, I'm told with amazement that they do not pay for this specific blood test the other tests were paid. I asked to be in contact with a person in a higher position at Health4me Momentum to explain to me what their issue is, the Consultant told me his/her manager will contact me the same day, no such luck. So, I ended up paying this outstanding amount myself. Another point, should you be told to go for a Covid test by your employer and you are negative you will be charged R850.00 and a further R300 for your Dr to diagnose over the phone. (money making racket) should you be Positive Health4me will pay. In closing, I am totally disappointed when being told the payment will be made as it was a Chronic medical checkup, then weeks later a mind change. No communication from anyone at Momentum Health4me informing me they will not pay not even the lady from Durban did a follow up.