Bad customer service

I reported the issue of my Sunroof in March 2023, I follow up with them every week with no success.

In March, they told me that they would need to keep the car for at least a week to fix the sunroof, however I would need to come back 1stbof week of April when they have courtesy car, indeed I called and came back two days before the date they have me, I was told that they would need to assess the vehicle again as there is no need to keep the car for a week, they would do it in one day, but the guy who does assessment is on leave will be back the following week, Indedd i came back the following week, i was told they will order parts and let me know, once the parts have arrived, again I kept on calling as they failed to call me, until mid-April, I brought the vehicle, they kept it for the whole day, only to find out in the afternoon that they did not fix it, because they bought wrong parts, I also told them there is a funny noise coming from the Engen, they have claimed they've checked and there is nothing, but the noise is still there, they said they will call me before and of April, today is the 1st of June, still my sunroof issue is not resolved.

I am very disappointed with Haval Tollgate in Durban.