NPS Score
-100
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About GWM Haval Durban
How is GWM Haval Durban rated on Hellopeter?
Hellopeter has tracked GWM Haval Durban across 11 reviews. GWM Haval Durban hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used GWM Haval Durban? Write a review to help others decide.
Recent reviews (3)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2023
Manager at Haval Somtseu Road
The female manager at Haval Durban (Cindy Moodley) has a disgusting mouth. She speaks to staff like they are her kids yet they're adults. She hires staff and promises training then she expects the job to be done but doesn't actually provide the training. Uses vulgarity like its her first language. Swearing at staff in that being a professional environment where customers walk in and can here her. Haval, is this the kind of person you have representing your brand???. It's disgusting. It's a pitty I cannot upload a vn here for proof of her attitude.
1 reviews | Active since Dec 2023
Manager at Haval Somtseu Road
The female manager at Haval Durban (Cindy Moodley) has a disgusting mouth. She speaks to staff like they are her kids yet they're adults. She hires staff and promises training then she expects the job to be done but doesn't actually provide the training. Uses vulgarity like its her first language. Swearing at staff in that being a professional environment where customers walk in and can here her. Haval, is this the kind of person you have representing your brand???. It's disgusting. It's a pitty I cannot upload a vn here for proof of her attitude.
1 reviews | Active since Jun 2026
Ripping of customers.
Worst experience ever from the parts and management department. Bought few parts from the Somtues road Haval. I was told that the parts will be at the branch 2 days after payment that took over a week to come. No communication with the costumer. My panel beater managed to save a part and ask me to return the bought that I bought from there. I took the part that was still wrapped in they wrapping, at first they refused to take the part back and I asked for the return policy. They said they don't have. They have no return policy in place and the said to me that they want to charge 20 percent handling fee. When I asked them to show me the documentation regarding the 20 percent deduction they could not provide it. Please be careful when dealing with Haval Somtues road (parts department).
1 reviews | Active since Jun 2026
Ripping of customers.
Worst experience ever from the parts and management department. Bought few parts from the Somtues road Haval. I was told that the parts will be at the branch 2 days after payment that took over a week to come. No communication with the costumer. My panel beater managed to save a part and ask me to return the bought that I bought from there. I took the part that was still wrapped in they wrapping, at first they refused to take the part back and I asked for the return policy. They said they don't have. They have no return policy in place and the said to me that they want to charge 20 percent handling fee. When I asked them to show me the documentation regarding the 20 percent deduction they could not provide it. Please be careful when dealing with Haval Somtues road (parts department).
1 reviews | Active since Apr 2025
Worst experience with a dealership ever
I'm write this review again for the used cars manager (THEESAN) at GWM Haval Mobeni( prestige motor ) . Me and my wife purchase a car and HP and when we got approved for the car we wanted , the manager told the sales person the car is sold some1 came and put a deposit to buy it cash. I asked him y did this happen cause I already app**** for the finance for this car that we wanted . He told us first come first serve. I was shocked cause I came first and that other person came after me. I put up a perform and he did not care. I managed to calm down and he said he has the same car just different colour. So my wife said since we already approved and she don't want to not take a car ,she wanted to see it. We saw it and was happen but we told them about the scratches, battery was dead and the tyres weren't good and the manager said he will sort it out (so we were happen and went to sign the paper work). It's been 2 weeks going for 3 and we still waiting for the car . The sales person said it went for 125 service and said some thins Need to be change especially the TYRES and it also went for cor. Know the manager is saying that the car passed COR and he does not need to change the TYRES. Know it's become a fight back and forward abt the tyres. He said to me and my wife that he will sort the tyres out but know his saying it passed COR and does not need. I'm so very ****ed off cause he should of said he want change tyres before we signed. What principles does this dealership have really wow (worst experience every) And imagine I still haven't received the car and it's been like 3 weeks.
1 reviews | Active since Apr 2025
Worst experience with a dealership ever
I'm write this review again for the used cars manager (THEESAN) at GWM Haval Mobeni( prestige motor ) . Me and my wife purchase a car and HP and when we got approved for the car we wanted , the manager told the sales person the car is sold some1 came and put a deposit to buy it cash. I asked him y did this happen cause I already app**** for the finance for this car that we wanted . He told us first come first serve. I was shocked cause I came first and that other person came after me. I put up a perform and he did not care. I managed to calm down and he said he has the same car just different colour. So my wife said since we already approved and she don't want to not take a car ,she wanted to see it. We saw it and was happen but we told them about the scratches, battery was dead and the tyres weren't good and the manager said he will sort it out (so we were happen and went to sign the paper work). It's been 2 weeks going for 3 and we still waiting for the car . The sales person said it went for 125 service and said some thins Need to be change especially the TYRES and it also went for cor. Know the manager is saying that the car passed COR and he does not need to change the TYRES. Know it's become a fight back and forward abt the tyres. He said to me and my wife that he will sort the tyres out but know his saying it passed COR and does not need. I'm so very ****ed off cause he should of said he want change tyres before we signed. What principles does this dealership have really wow (worst experience every) And imagine I still haven't received the car and it's been like 3 weeks.