Slippers R 399.00

Dear Peter

I received a pair of Havannas as a gift over the Christmas period and the one slipper had a defect and I went to the Havanna shop to exchange it. However, the salesperson was adamant that it cannot be exchanged. Obviously I don’t have a receipt as it was a gift, I mean who puts in a receipt when it’s a gift. I would like the shop to relook at their exchange policy and allow me this exchange.

Kind Regards Cheryl Daniels