PB
Petus B

1 reviews | Active since May 2011

17 Feb 2024, 10:50

Havaianas - Let’s offer you a discount but on our terms (without t’s & c’s)

I went to your Canal Walk store this morning.

A sign was up stating that there was a 50% discount on all Pride Styles. There was no T&C’s on the instore ad.

The style I chose would have been R200 with the 50% discount. However I only 37% discount and ended up paying R250.

The same thing happened to another customer yesterday (15/2/2024) - as mentioned to myself & my partner by the store manager.

The manager phoned your very arrogant Operations Manager, Angela Kruze and was informed not to the the 50% discount and charge me the price as per the scanned barcode.

This showed absolute disregard for consumer rights and my right to pay the advertised price in this case - to receive the full 50% discount.

As a proud member of the LGBTQIA+ community it irks me even more - cause I am trying to support my community but it seems your brand would rather take our money to make a quick extra buck instead of celebrating us.

I will still wear the flops I bought but with a very bad aftertaste of the brand and how they treat their customers - straight or ***.

You can ask for picture proof - I did take pictures which are time stamped.

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