Crocs

I purchased a pair of Crocs from Haviannas at Sun City branch, the shoe front melted in the front section due to the heat of the sun, I took the shoes back to the shop only to be refused any exchange unless I can present proof of payment, I have my credit card as proof but still this was not good enough for the owner Junaid. I was looking to purchase more products from the shop but unfortunately their business ethics have much to be desired so I will go elsewhere. Crocs should carry a would wide guarantee so their should be no argument unfortunately the owner does not feel the same way. Do not buy any shoes from Haviannas Sun City they will not replace any products even if you have proof.