Bad Service

Dear VV Hatfield

I purchased a car in August 2022 , a day before my delivery I was advised that there was a chip on the wind screen and scratches on the car that needed to be sorted out. We made arrangements to take ownership of the car as is with the exception that the issues would be sorted out within a few days. I had not seen the car in person as it was brought up from PE only via pictures. The service received was good however the promises made by the sales person Utalyn was not met. On the contract we signed for the damages and was stated that the dealership would repair those issues.

I’ve made contact with Ultalyn a few times with no success to date my car has still not been sorted out . I don’t like being taken for a fool. I would like for this matter to be resolved timeously as it’s 3 months since nothing has been done to repair the issues.