NPS Score
-34
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Hatfield VW Rivonia
How is Hatfield VW Rivonia rated on Hellopeter?
Hellopeter has tracked Hatfield VW Rivonia across 46 reviews. Hatfield VW Rivonia hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Hatfield VW Rivonia? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2019
Vehicle Returned with New Issues After Service
I recently took my car in for its second service and was assisted by Neo Matlala. When I went to collect my vehicle, I immediately noticed a strange noise coming from the rear wheel area, and there was smoke coming from the back wheels. This was very concerning, as the car did not have this issue before the service. I contacted Neo to explain what I had experienced, and I was informed that the brake pads had been changed without my prior knowledge or consent. This was never discussed with me beforehand. Since the service, my car has been making an unusual sound from the rear, and I am unsure what is causing it. I am disappointed that additional work was done without consultation and that I am now dealing with a new issue that wasn’t there before. I hope this matter can be addressed urgently and resolved properly.
1 reviews | Active since Jan 2019
Vehicle Returned with New Issues After Service
I recently took my car in for its second service and was assisted by Neo Matlala. When I went to collect my vehicle, I immediately noticed a strange noise coming from the rear wheel area, and there was smoke coming from the back wheels. This was very concerning, as the car did not have this issue before the service. I contacted Neo to explain what I had experienced, and I was informed that the brake pads had been changed without my prior knowledge or consent. This was never discussed with me beforehand. Since the service, my car has been making an unusual sound from the rear, and I am unsure what is causing it. I am disappointed that additional work was done without consultation and that I am now dealing with a new issue that wasn’t there before. I hope this matter can be addressed urgently and resolved properly.
1 reviews | Active since Jan 2026
Happy Custome
My experience with VW RIVONIA was the best. From doing the application, getting it approved, and finally getting my baby in Limpopo was really smooth. With the help of Zinan and his team, I am a happy vehicle owner 😃
1 reviews | Active since Jan 2026
Happy Custome
My experience with VW RIVONIA was the best. From doing the application, getting it approved, and finally getting my baby in Limpopo was really smooth. With the help of Zinan and his team, I am a happy vehicle owner 😃
1 reviews | Active since Dec 2019
Complaint: got sold a car that was not in good condition.
I bought a used VW Polo TSI DSG May 2025, I was assured that the vehicle is in good condition and the DSG transmission it is good as new according to the maintenances, but a month later the car gave me issues and made sounds, they took it back and claimed it was fine, only to find out that the car is using too much oil and 6 months later the DSG transmission stopped working and now I took it back, but they don’t want to fix it or assist, I even decided to take it back and they will add the mechanical breakdown even on the costs for me, which I have to lose more money because they sold me a car that wasn’t properly repaired. They don’t even care about customers, I wouldn’t recommend that dealership for anyone even my worst enemy.
1 reviews | Active since Dec 2019
Complaint: got sold a car that was not in good condition.
I bought a used VW Polo TSI DSG May 2025, I was assured that the vehicle is in good condition and the DSG transmission it is good as new according to the maintenances, but a month later the car gave me issues and made sounds, they took it back and claimed it was fine, only to find out that the car is using too much oil and 6 months later the DSG transmission stopped working and now I took it back, but they don’t want to fix it or assist, I even decided to take it back and they will add the mechanical breakdown even on the costs for me, which I have to lose more money because they sold me a car that wasn’t properly repaired. They don’t even care about customers, I wouldn’t recommend that dealership for anyone even my worst enemy.