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Tholakele M
1 reviews | Active since Oct 2019
02 Sept 2021, 11:47
Reap off from VW Melrose Arch
I hope someone will see my review and help me VW Melrose Arch sold me bad car and they refused to take it back I traded in a new vehicle and they sold me a Bad car with so many problems ,I reported them to the CPA in 2020 and still to this day nothing has been done regardless of my files and evidence and a confession letter from one of their sales person ,Please be careful their Manager Maxine and the rest do not care what kind of products they tie us with as long as they made a sale ,I am depressed and sad becouse of this Bad sale I tried to fix the car on my own and it's just too much ,if there is anyone anymore out there who can help me please reach out to me.
Helpful (0)
Replies (11)0
Replies (11)
Hatfield VW Melrose's replyOfficial
02 Sept 2021, 12:06Good Afternoon. Kindly supply me with your contact details so I can get someone from our team to assist. Kind Regards Antonne van Niekerk
Hatfield VW Melrose's reply02 Sept 2021, 12:06
Official
Good Afternoon. Kindly supply me with your contact details so I can get someone from our team to assist. Kind Regards Antonne van Niekerk
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Tholakele M's updateReviewer Update
02 Sept 2021, 12:10***
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Tholakele M's update02 Sept 2021, 12:10
Reviewer Update
***
Hatfield VW Melrose's replyOfficial
02 Sept 2021, 12:14Only received stars. Kindly forward your details to our whatsapp number on ***
Hatfield VW Melrose's reply02 Sept 2021, 12:14
Official
Only received stars. Kindly forward your details to our whatsapp number on ***
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Tholakele M's updateReviewer Update
02 Sept 2021, 12:19I am only seeing starts too please mail me on ***
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Tholakele M's update02 Sept 2021, 12:19
Reviewer Update
I am only seeing starts too please mail me on ***
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Tholakele M's updateReviewer Update
02 Sept 2021, 12:23Please ask Maxine to give you my contact details she knows who I am I bought a jeep Campass from her in 2019 December ,your head office is aware of this case
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Tholakele M's update02 Sept 2021, 12:23
Reviewer Update
Please ask Maxine to give you my contact details she knows who I am I bought a jeep Campass from her in 2019 December ,your head office is aware of this case
Hatfield VW Melrose's replyOfficial
02 Sept 2021, 12:44Maxine is not working for us anymore, Will pass details over to Johnny & ask him to check on system. Looks like contact details are hidden due to Popia.
Hatfield VW Melrose's reply02 Sept 2021, 12:44
Official
Maxine is not working for us anymore, Will pass details over to Johnny & ask him to check on system. Looks like contact details are hidden due to Popia.
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Tholakele M's updateReviewer Update
07 Sept 2021, 18:08Still waiting on VW to make contact as Usual No one bothered :( even under new management still the same kind of service?
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Tholakele M's update07 Sept 2021, 18:08
Reviewer Update
Still waiting on VW to make contact as Usual No one bothered :( even under new management still the same kind of service?
Hatfield VW Melrose's replyOfficial
08 Sept 2021, 12:57Good Afternoon. We struggle to share telephone nrs due to the Popi Act. Kindly can you please call the dealer directly (please google to see number as it will show stars again ***). Johnny is aware of your issue & will assist you as soon as you speak to him.
Hatfield VW Melrose's reply08 Sept 2021, 12:57
Official
Good Afternoon. We struggle to share telephone nrs due to the Popi Act. Kindly can you please call the dealer directly (please google to see number as it will show stars again ***). Johnny is aware of your issue & will assist you as soon as you speak to him.
Hatfield VW Melrose's replyOfficial
09 Sept 2021, 09:22Good Morning. I really want to help you, but I can't see your info. It shows starts for email & number.
Hatfield VW Melrose's reply09 Sept 2021, 09:22
Official
Good Morning. I really want to help you, but I can't see your info. It shows starts for email & number.
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Tholakele M's updateReviewer Update
09 Sept 2021, 14:05I called your dealership At 14:00 09.09.2021 and spoke to Eurica and left my email address and cell no.
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Tholakele M's update09 Sept 2021, 14:05
Reviewer Update
I called your dealership At 14:00 09.09.2021 and spoke to Eurica and left my email address and cell no.
Hatfield VW Melrose's replyOfficial
09 Sept 2021, 14:12Thank you. I will go and listen to that recording & get the info from there.
Hatfield VW Melrose's reply09 Sept 2021, 14:12
Official
Thank you. I will go and listen to that recording & get the info from there.