MISREPRESENTATION BY DEALERSHIP

Yesterday, 24/8/2020 i came to Hatfield Vw for a problem with my VW Polo, i have just relocated back to SA from USA. I spoke to Llewelyn Britts, and he told me to bring my car down into service area, JJ the mechanic put my car on the computer and diagnosed the fault as a short in the wiper motor and suggested it would be about 4500 Rand . I came back today to set up an appointment with VW and spoke to LLEWELLYN, and he told me the cost would be 15000 plus labor and there would be a diagnostic charge too.

Pretty crazy stuff I’d say. I left with my tail between my legs and will never return to Hatfield, ID suggest you get an estimate in writing before you left them touch your car.