MS
Marchant S
1 reviews | Active since Feb 2023
04 Feb 2023, 10:31
Worst Angent
We've been renting by them for about four years. We were having problems with them from the start.... our sewarge was a mess, the roof was leaking almost in every room of the house... they did not even come for a inspection before we moved in there...( breach of contact).Our Angent Jean-Marie Brandt gave us a verbal notice to move before end of January because the owner is going to demolish the farm..... now that we moved, she is dening it and refusing to give us back our deposit..... even the previous tenants who lived there knew we had to move.....and she also said to people who wanted to rent the big house.... its not going to be rented because its goig to be demolished.....
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Replies (1)Harcourts's replyOfficial
07 Feb 2023, 10:13Hi Marchant,
We have investigated this complaint, and have determined there was no legal or ethical wrong-doing from this office. No "Notification to Vacate" was provided, therefore they have acted in accordance with the rental legislation (RHA) and upheld the rental contract, as signed by both parties, for this property. We have communicated this on email.
Jenny Swanson
Head of Client Experience & Culture
We have investigated this complaint, and have determined there was no legal or ethical wrong-doing from this office. No "Notification to Vacate" was provided, therefore they have acted in accordance with the rental legislation (RHA) and upheld the rental contract, as signed by both parties, for this property. We have communicated this on email.
Jenny Swanson
Head of Client Experience & Culture
Best regards,
Harcourts's reply07 Feb 2023, 10:13
Official
Hi Marchant,
We have investigated this complaint, and have determined there was no legal or ethical wrong-doing from this office. No "Notification to Vacate" was provided, therefore they have acted in accordance with the rental legislation (RHA) and upheld the rental contract, as signed by both parties, for this property. We have communicated this on email.
Jenny Swanson
Head of Client Experience & Culture
We have investigated this complaint, and have determined there was no legal or ethical wrong-doing from this office. No "Notification to Vacate" was provided, therefore they have acted in accordance with the rental legislation (RHA) and upheld the rental contract, as signed by both parties, for this property. We have communicated this on email.
Jenny Swanson
Head of Client Experience & Culture
Best regards,
