1 reviews | Active since Apr 2023
Willingness to Assist with any issues
After Writing my first review(Which i have removed) where i had mixed emotions regarding Harcourts Rhino Westrand. We have came to a meeting twice and with the assistance from the manager and also straightening out the areas where there was the little issues that caused the frustration. All was sorted and we are all on the same page now with an open communication and understanding.
I would like to thank Esme from Harcourts SA for her calls to follow up. Thank you To Aaron Ruiter the manager for his time and understanding in the meetings and also for his assistance to Zwelinthini. With the efforts from them both since Monday everything has been resolved and my faith in Harcourts have been restored and simply for the reason that Esme/Aaron and Zwelenthini was willing to assist in the best way possible for this matter to be resolved even though i was not the easiest client to deal with as well.
Thank you for the follow up review, we are delighted to hear that this matter has been resolved and that you received such great service from Esme, Aaron and Zwelethini.
We wish you many happy years in your new home.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
Thank you for the follow up review, we are delighted to hear that this matter has been resolved and that you received such great service from Esme, Aaron and Zwelethini.
We wish you many happy years in your new home.
Kind regards
Jenny Swanson
Head : Client Experience & Culture
