LL
Lerato L
1 reviews | Active since Aug 2020
27 Mar 2024, 19:55
TERRIBLE SERVICE FROM Harcourts
Unprofessional and pathetic service from Cheynne and Harcourts!!! I will never recommend this agency nor ever use them again. I got an apartment with Cheynne Griesel, it’s been a month and I’m still struggling to get things fixed. She does not stick to appointments, never communicates and when I try to, she ignores me. I contacted the agency to atleast speak to the manager so I can get help but they were not interested as well, none of my issues were addressed, they don’t even bother to follow up. I regret using Harcourts, they only care about making sales and not their clients
Avoid at all cost! Terrible service
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Replies (1)Harcourts's replyOfficial
28 Mar 2024, 08:36Hi Lerato, we are so sorry to hear you have not had a great client experience with this Harcourts Office. We will investigate this matter and revert back to you. Esme from Head Office will call you and facilitate between yourself and the office, and the relevant agent you are dealing with.
Kind Regards,
Jenny Swanson
Head of Client Experience and Culture
Kind Regards,
Jenny Swanson
Head of Client Experience and Culture
Harcourts's reply28 Mar 2024, 08:36
Official
Hi Lerato, we are so sorry to hear you have not had a great client experience with this Harcourts Office. We will investigate this matter and revert back to you. Esme from Head Office will call you and facilitate between yourself and the office, and the relevant agent you are dealing with.
Kind Regards,
Jenny Swanson
Head of Client Experience and Culture
Kind Regards,
Jenny Swanson
Head of Client Experience and Culture
