Terrible Service

Had to wait every time for the agent when I wanted to view the property and throughout this process. Had to call every time to ask where she is, even though we organised a time for that day. Very disorganized. I had to write many emails and messages to get something done. When it finally came to the lease agreement, she took her time and if she took any longer, we would of lost the place. She delayed everything and when we had to go and inspect the place before we moved in, the time given to the landlord was way too little in order for his maintenance team to fix everything before we were to move in. When the day came to get the keys from her, she didn't have them and we had to bother the landlord to let us in. Had to wait again for a long time before she came. She did not ensure that the property was all managed after inspection. That was very disappointing. This was our first ever move, so we did not know how everything worked and we thought we could trust the agent to guide us through this process. Clearly we were wrong. She also asked us to rate her. So, we were obligated to write a good review so that she does her job eventually and not make it any harder than it already was to complete this process. Unfortunately if this is the service we received, then defiantly I would not recommend to anyone. After the process was kind of finished, she just ignored my emails. One recommendation I would give is to please train your agents because it seems like they don't know what they doing or they just don't care about their clients. I hate writing bad reviews but this was really unprofessional.